Privacy Policy

Last updated: 22 September 2026

Urban Rolex Home Service ("we", "us", "our") respects your privacy. This page explains what information we collect when you contact us or use our service.

Information we collect

• Your name, phone number, and address — when you WhatsApp or call us to book a service.
• Payment details — processed by our payment partner, never stored on our servers.
• Service history for warranty purposes.

How we use it

Only to fulfil your service request, honour warranties, and send occasional service reminders (opt-out anytime).

Who has access

Only assigned technicians and dispatch. We never sell or share your data with third parties.

Contact

Data queries: hello@urbanrolex.in